Peapod User Manual - Cleaner Guide

Version: v0.19.2 Last Updated: December 24, 2025 Platform: iOS (iPhone, iPad)

What’s New in CN Release 1.0: - ✅ Email Notifications - Receive task assignment and completion confirmation emails - ✅ Calendar Export - Export your cleaning schedule to Apple Calendar - ✅ Chinese Language Support - Use the app in Simplified Chinese - ✅ Enhanced Photo Requirements - At least 1 photo per room now mandatory - Database optimizations for better performance - Enhanced booking and task display

← Back to Index

6. For Cleaners

6.1 Cleaner Overview

As a cleaner, you can: - 🧹 View Cleaning Tasks - See all assigned cleaning jobs (auto-synced from bookings) - 📅 Manage Schedule - View upcoming turnovers and set availability - ✅ Complete Tasks - Mark jobs complete and upload photos - 🧩 Room-by-Room Checklist - Work through each room’s checklist for accuracy - 📝 Report Issues - Document damages or missing items - 💬 Message Hosts - Communicate about properties and tasks - 🔔 Stay Informed - Get notifications for new assignments or feedback

Key Features: - ⚙️ Smart Auto-Assignment - Cleaners automatically receive new cleaning tasks based on property proximity, availability, and performance history - 🔁 Auto-Sync with Booking Calendar - Cleaning tasks are generated automatically after guest checkout - 📊 Host Real-Time View - Hosts can monitor task progress as items are checked off in the checklist - ⭐ Host Rating System - Hosts can rate each cleaning to help maintain quality standards

6.2 Cleaner Navigation

Bottom Navigation (4 tabs): 1. Tasks (sparkles icon) - View and manage cleaning assignments 2. Calendar (calendar icon) - See schedule and set availability 3. Messages (bubble icon) - Communicate with property hosts 4. Profile (person icon) - Your profile and settings

How It Works: - Tap any tab to switch views - Active tab highlighted in pink - Message badge shows unread count - You only see tasks for properties you’re assigned to

6.3 Cleaning Tasks Dashboard

Location: Main tab → “Tasks”

6.3.1 Task Overview

What You’ll See: Three tabs organizing your workload: - Today - Tasks due today (immediate priority) - Upcoming - Future scheduled cleanings - Past - Completed task history

Smart Assignment Indicator: Each task card displays how it was assigned: - 🔄 Auto-assigned by system (Smart Auto-Assignment) - 👤 Manually assigned by host

How to Navigate: 1. Tap “Tasks” tab (sparkles icon) 2. See “Today” tab selected by default 3. Swipe or tap tabs to switch views 4. Tap any task to view details

6.3.2 Task Card Information

Each Task Shows: - Property photo and name - Property address - Task date and time - Task status (Pending, In Progress, Completed, Skipped) - Priority indicator (if urgent) - Special instructions preview - Live Checklist Progress (e.g., 6/10 items done) - visible to host in real time

Task Status Colors: - Gray - Pending (not started) - Blue - In Progress (you’ve started) - Green - Completed (finished with photos) - Orange - Skipped (marked as unable to complete)

Filter by Property: If you clean multiple properties, tap filter icon to show tasks for specific property only.

6.4 Room-by-Room Task Details

How to Open: 1. From Tasks dashboard 2. Tap any task card 3. Task detail view opens

Property Information: - Property name and full address - Host name and contact - Access instructions (lockbox code, key location, etc.) - Parking information

Task Details: - Check-out time (previous guest leaving) - Scheduled start time for cleaning - Estimated duration - Special instructions from host

Room-by-Room Structure:

Each task is divided into room sections: 1. Bedroom 2. Bathroom 3. Kitchen 4. Living Room 5. Outdoor (if applicable)

Each room section includes its own checklist, photo upload area, and optional notes.

Example - Bathroom Section:

[ ] Clean sink and countertop
[ ] Scrub shower/tub
[ ] Disinfect toilet
[ ] Restock towels
[ ] Empty trash bin
[Add Photo]

Example - Bedroom Section:

[ ] Strip and remake beds
[ ] Vacuum floor
[ ] Dust surfaces
[ ] Check for damages
[ ] Restock supplies
[Add Photo]

Real-Time Progress: Checklist completion for each room updates the overall task progress bar, visible to host in real time (e.g., “7/10 items completed”).

Access Information: - Entry code or key location - WiFi password (if needed) - Alarm code (if applicable) - Emergency contact

6.5 Complete a Cleaning Task

6.5.1 Mark Task Started

How to Start: 1. Open task from dashboard 2. Tap “Start Task” button 3. Status changes to “In Progress” (blue) 4. Start time recorded automatically

Why Mark Started? - Host knows you’ve arrived - Tracks your actual time on-site - Updates task status for team visibility - Host receives notification that cleaning has started

6.5.2 Work Through Checklist

How Checklist Works: Each room checklist can be completed separately. Tap checkboxes to mark items done.

1. See list of cleaning items per room
2. Tap checkbox as you complete each item
3. Progress updates both locally and to the host dashboard
4. Example: “7/10 completed” updates in host’s property dashboard in real time
5. All items must be checked to finish

Standard Checklist Items (Typical): - Strip beds and wash linens - Make beds with fresh linens - Clean bathrooms (toilet, sink, shower) - Vacuum all floors - Mop hard floors - Clean kitchen (counters, sink, appliances) - Empty all trash bins - Restock toilet paper, paper towels - Check for damages - Lock all doors and windows

6.5.3 Upload Completion Photos

How to Upload: 1. After completing checklist for each room 2. Tap “Add Photos” button per room 3. Take or select photos: - Bedroom (made beds) - Bathroom (clean sink/shower) - Kitchen (clean counters) - Living area (vacuumed) - Any additional rooms (outdoor, laundry, etc.) 4. Upload at least 1 photo per room showing completed work 5. Photos are timestamped and visible to hosts

Photo Requirements (CN Release 1.0):

⚠️ MANDATORY: At least 1 photo per room is required to complete a cleaning task.

Why Per-Room Photos? - Verifies each room was cleaned (not just common areas) - Provides evidence for host review - Required for payment processing - Protects you in case of disputes

Photo Tips: - Good lighting - Natural light best (daytime photos) - Show entire room - Wide angle to capture overall cleanliness - Focus on key areas - Beds, bathrooms, kitchen counters - Avoid blurry images - Hold phone steady - Take photos before leaving - Can’t go back later - Multiple angles - Show different perspectives of same room (optional but recommended) - Clear, well-lit spaces - Open curtains if needed

6.5.4 Mark Task Complete

How to Finish: 1. All checklist items checked (all rooms) 2. Photos uploaded (minimum 4) 3. Tap “Mark Complete” button 4. Task status changes to Green “Completed” 5. Completion time recorded automatically 6. Host receives notification instantly

What Happens Next: - Task moves to “Past” tab - Host can review your work and photos - Your completion stats update - Task updates cleaner performance metrics - Payment/hours logged (if applicable)

6.6 Report Issues

When to Report: - Damages discovered - Broken items, stains, holes in walls - Missing items - Linens, towels, furniture, appliances - Maintenance needed - Broken appliances, leaks, electrical issues - Access problems - Wrong code, locked out, key not working - Supply shortages - No cleaning products, missing linens

How to Report: 1. From task detail view 2. Tap “Report Issue” button 3. Select issue type: - Damage - Missing Item - Maintenance Needed - Access Problem - Supply Request 4. Add description (be specific and detailed) 5. Upload photos of issue (MANDATORY - see below) 6. Tap “Submit” 7. Host receives immediate notification

Photo Evidence Requirements (CN Release 1.0):

⚠️ MANDATORY: Photos are required for the following issue types:

Without photos, damage reports and extra charge requests will be rejected.

Issue Report Example:

Type: Damage
Description: "Coffee stain on living room carpet near sofa.
             Approximately 12 inches diameter. Stain appears fresh."
Photos: 2 photos showing stain from different angles
Submitted: Immediately upon discovery

Important Guidelines: - ✅ Report issues BEFORE marking task complete - ✅ Take photos as evidence (MANDATORY for damage/extra charges) - ✅ Be detailed in description (location, size, severity) - ✅ Report same-day (don’t delay) - ✅ Multiple angles for damage (show extent clearly) - ❌ Don’t attempt repairs yourself (unless instructed by host) - ❌ Don’t move damaged items (leave for host inspection) - ❌ Don’t submit damage reports without photos (will be rejected)

6.7 Host Rating & Feedback

How It Works: After reviewing your uploaded photos and checklist completion, hosts can: - ⭐ Rate cleanliness (1-5 stars) - ✏️ Add notes (“Excellent attention to detail”, “Missed under sofa”) - 🧹 Submit rating within 48 hours of completion

Cleaner Dashboard View: - View your average rating (visible in Profile) - Total number of reviews received - Recent host feedback comments - Rating trend over time

Impact on Future Assignments: - Higher ratings → More auto-assignments - Consistent 5-star ratings → Priority status - Low ratings → Fewer assignments, possible review - Ratings influence Smart Auto-Assignment algorithm

Rating Criteria: Hosts typically rate based on: - Checklist completion accuracy - Photo quality and thoroughness - Timeliness (on-time arrival/completion) - Communication responsiveness - Overall cleanliness standards

6.8 Schedule & Availability

Location: Main tab → “Calendar”

6.8.1 View Your Schedule

What You’ll See: - Monthly calendar view showing assigned tasks - Tasks marked on dates with colored dots - Tap date to see task list for that day - Tap task card to open task detail directly

Color Coding: - 🔴 Red dot - Overdue tasks (past date with pending/in-progress tasks) - 🟢 Green dot - All tasks completed on that date - 🔵 Blue dot - Pending tasks (future dates)

Tappable Task Cards: - Task cards below calendar show tasks for selected date - Tap any task card to open full task detail sheet - Start task, complete checklist, and upload photos directly

Calendar Integration: - Tasks auto-sync with booking calendar (Auto-Sync feature) - New tasks appear automatically - Changes update in real-time

6.8.2 Set Unavailable Dates

How to Block Dates: 1. Go to Calendar tab 2. Tap date(s) you’re unavailable 3. Tap “Mark Unavailable” 4. Optional: Add reason (vacation, personal day) 5. Dates marked gray 6. System skips you during auto-assignment

Use Cases: - Vacation time - Personal appointments - Other commitments - Sick days - Time off

How Auto-Assignment Works: When you’re marked unavailable: - System won’t assign new tasks for those dates - Existing tasks remain (must be reassigned by host if needed) - Host sees your unavailable dates - You’re automatically skipped in rotation - Cleaners receive alerts for new or reassigned tasks

6.9 Messages & Communication

Location: Main tab → “Messages”

6.9.1 Message Hosts

Who You Can Message: - Property hosts (owners you clean for) - Property co-hosts (if assigned)

Who You CANNOT Message: - Guests (no guest message access) - Other cleaners - Peapod admins (use support instead)

How to Send Message: 1. Tap Messages tab 2. Tap conversation with host 3. Type message 4. Tap send

Dedicated Chat Per Property/Task: - Each property has its own message thread - Hosts see cleaner status updates (“6/10 done - in progress”) - Message history preserved for reference

What to Message About: - Confirm task receipt - Ask questions about property - Report issues discovered - Request supplies or access info - Notify of late arrival - Confirm task completion

Example Messages:

"Task completed at 3:45 PM. All items cleaned. Photos uploaded."

"Need more paper towels for next cleaning. Current supply low."

"Running 15 minutes late due to traffic. Will arrive by 11:15 AM."

"Lockbox code not working. Can you verify the code is 1234?"

"Bathroom faucet is leaking. Reported in app with photos."

Communication Best Practices: - ✅ Respond to host messages within 2 hours - ✅ Notify host of delays immediately - ✅ Report damages same-day - ✅ Ask questions if unclear about instructions - ✅ Confirm task completion via message - ✅ Be professional and courteous - ✅ Include relevant details (times, locations, specifics)

6.10 Profile & Settings

For common profile and account features, see the Common Features section in the main index:

• Profile Management - View and edit your profile
• Messaging System - How to send and receive messages
• Notification Settings - Configure alerts and notifications
• Account Settings - Email, password, 2FA, security
• Region & Language - Language, currency, time zone
• Privacy Settings - Visibility, data download, account deletion
• Help & Support - Get help, contact support, report problems
• Sign Out - How to sign out

Cleaner-Specific Profile Features:

Cleaner Stats Dashboard: - Total tasks completed - Lifetime count - Average host rating - ⭐ Overall rating from hosts - On-time completion rate - % of tasks finished on schedule - Checklist accuracy % - How thoroughly you complete checklists - Assigned property count - Number of properties you clean - Properties cleaned - Unique properties serviced - Average task time - Typical duration per cleaning

Notification Preferences:

Cleaners can configure specific alerts for: - New task assignments (push/email) - Host rating received (push) - Task reminders (1 hour before scheduled time) - Schedule changes (immediate push) - Messages from hosts (push/email) - Payment notifications (email, if applicable)

Access via Profile → Settings → Notifications

6.11 Best Practices for Cleaners

Time Management

• ⏰ Arrive on time - Or notify host if delayed
• ⏱️ Follow duration guidelines - Respect estimated time windows
• 📱 Mark tasks promptly - Start/complete immediately
• 🚫 Don’t rush - Quality matters more than speed
• 📅 Plan your route - Minimize travel time between properties

Quality Standards

• ✅ Complete entire checklist - Don’t skip items
• 📸 Upload 1 photo per room (MANDATORY) - Bedroom, bathroom, kitchen, living room
• 📸 Upload clear photos - Show work quality with good lighting
• 🚨 Report issues immediately - Same-day reporting required
• 📷 Photo evidence for damage - Required for extra charge requests
• 🧴 Restock supplies - If provided by host
• 🔒 Lock up securely - Check all doors and windows
• 🧹 Go the extra mile - Clean visible areas thoroughly
• 🔍 Double-check work - Walk through before leaving

Communication

• 💬 Respond within 2 hours - To host messages
• 📢 Notify host of delays - As soon as possible
• 📝 Report damages same-day - Don’t wait
• ❓ Ask questions - If unclear about instructions
• ✅ Confirm completion - Let host know you’re done
• 🗣️ Be professional - Courteous and respectful tone
• 📊 Provide details - Specific information helps

Property Care

• 🏠 Treat property with respect - Like it’s your own
• 🚫 Don’t move personal items - Unnecessarily
• 📋 Follow host instructions - Property-specific rules
• 🔧 Report maintenance needs - Proactively
• 🔐 Secure property - When leaving
• 🧼 Use appropriate products - Don’t damage surfaces
• 👀 Be observant - Notice issues before they become problems

6.12 Getting Help

If You Need Help: 1. Message the property host first - They know the property best 2. Check task instructions - Review special instructions and notes 3. Contact Peapod support - For app issues or technical problems 4. Review past task notes - Learn from previous cleanings

Support Channels: - In-App Chat - Profile → Help → Contact Support - Email - support@peapodhotels.com - Phone - (coming soon)

Common Questions:

Q: Can I see guest names or booking details? A: No, cleaners don’t access guest information or booking details. You only see property information and cleaning schedules.

Q: Can I change my schedule or availability? A: Yes, mark dates unavailable in Calendar tab. System will skip you for auto-assignments on those dates.

Q: What if I can’t complete a task? A: Message host immediately, then mark task as “Skipped” with detailed reason. Don’t leave property unfinished without notification.

Q: How do I request cleaning supplies? A: Message host through the app. Include specifics about what’s needed and current inventory levels.

Q: Can I bring a helper or assistant? A: Check with host first. Most hosts require solo cleaning for security and liability reasons.

Q: What if the lockbox code doesn’t work? A: Message host immediately. Don’t attempt to force entry. Wait for updated access instructions.

Q: How are cleaning tasks assigned to me? A: Tasks are assigned via Smart Auto-Assignment based on: property proximity, your availability, performance ratings, and property preferences.

Q: How do I improve my rating? A: Complete checklists thoroughly, upload clear photos, arrive on time, communicate proactively, and report issues immediately.

Q: What happens if I get a low rating? A: Host can provide feedback. Low ratings may reduce future assignments. Review feedback and improve areas mentioned.

Q: Can I decline a task? A: Yes, but frequent declines affect your auto-assignment priority. Mark unavailable dates in advance instead.

6.13 Feature Summary

Quick reference for key cleaner features:

← Back to Index | ← Host Guide | Curator Guide →

7. For Hosts: Managing Cleaning Tasks

Note: This section is for property hosts and managers. If you’re a cleaner, focus on Section 6 above.

5.8 Cleaning Task Management

Key Features: - Automatic task creation - Generated when guest checks out - Manual task creation - Create tasks anytime for deep cleaning, maintenance, or special events - Smart assignment - Automatic or explicit assignment to cleaners - Room-by-room checklists - Track cleaning progress per room - Photo verification - Before/after photos required - Performance tracking - Rate cleaner quality and speed

5.8.1 Automatic Task Creation

When a guest books your property, the system automatically checks if cleaning can be scheduled:

1. Trigger: Guest booking is confirmed
2. System Checks: Is there a next booking after this one?
3. Calculates Deadline: 2 hours before next check-in (or checkout + 24h if no next booking)
4. Smart Assignment: Finds best available cleaner (see 5.8.3)
5. If Success: Task created, cleaner assigned and notified
6. If Failure: Host receives immediate alert (< 1 minute)

What You Need to Do: - Nothing! Tasks are fully automated when booking is made - Monitor completion status in Team tab - Rate cleaner after task completion - No manual intervention unless you receive an alert

When You’ll Be Alerted: - 🚨 IMMEDIATE: No cleaner can be assigned (all overbooked or unavailable) - 🚨 IMMEDIATE: Not enough time between checkout and next check-in (<2 hours) - In these cases, you must manually assign a cleaner or contact cleaners directly

• Tasks created when booking happens, not at checkout
• Proper time management (2-hour buffer before next guest)
• Immediate alerts if there’s a problem
• Accountability through photo verification

5.8.2 Manual Task Creation

When to Create Manual Tasks:

Manual tasks are for non-checkout cleaning scenarios: - Deep cleaning - Monthly or quarterly detailed cleaning - Pre-arrival prep - First guest in a new property - Maintenance cleaning - After repairs or renovations - Special events - Post-party cleanup - Seasonal tasks - Window washing, carpet cleaning, outdoor maintenance - Emergency cleaning - Guest left early and left mess

Basic Information: 1. Tap “Create Task” button in Team tab 2. Property auto-filled (current listing) 3. Task type auto-set to “Manual”

Task Details: 1. Priority (Required) - Low - Can wait 3-5 days - Normal - Should be done within 2 days (default) - High - Needed within 24 hours - Urgent - Same-day required

2. Deadline (Required)
   • Date picker - Select target completion date
   • Time picker - Select target completion time
   • Default: Today at 5:00 PM if not specified
   • System validates deadline is in future
3. Estimated Duration (Required)
   • Dropdown: 1 hour, 1.5 hours, 2 hours, 2.5 hours, 3 hours, 4 hours
   • Default: 2 hours (standard turnover)
   • Used for cleaner scheduling and assignment
4. Notes (Optional)
   • Free text field (max 500 characters)
   • Describe specific tasks needed
   • Example: “Deep clean kitchen, focus on oven and fridge. Guest reported sticky floors.”
   • Example: “Exterior window washing, all windows accessible from ground level.”

Step 3: Assignment

Option A: Automatic Assignment (Recommended) - Leave assignment blank - System uses smart algorithm (see 5.8.3) to find best cleaner - Considers: availability, workload, ratings, distance

Option B: Explicit Assignment - Select specific cleaner from dropdown - Shows only cleaners assigned to this property - System validates cleaner is available at deadline time - If unavailable, shows warning and suggests alternatives

Review & Create: 1. Review task summary: - Property name - Priority badge (color-coded) - Deadline (date and time) - Estimated duration - Assignment (auto or specific cleaner name) - Notes preview 2. Tap “Create Task” button 3. Task created, cleaner notified immediately 4. Redirected to task detail view

5.8.4 Cleaner Notifications & Acknowledgment

Push Notification: In-App Task Card: - Property name and address - Deadline (date + time) - Estimated duration - Priority badge - Map link for directions - Notes from host - Checklist items (if room templates set up)

Cleaner Actions:

1. View Task - Tap notification to open task details
2. Acknowledge - Tap “I’ll do it” to confirm (optional but recommended)
3. Decline - If unavailable, tap “Can’t do it” → triggers reassignment
4. Start Task - When arriving, tap “Start” to begin timer
5. Complete Task - Upload photos, mark checklist complete, submit

Reassignment on Decline:

If cleaner declines: 1. Task status → “Reassigning…” 2. Smart assignment runs again (excludes declining cleaner) 3. Next best cleaner assigned 4. Original cleaner marked unavailable for this time slot 5. Host notified: “Sarah declined task. Reassigned to Mike.”

5.8.5 Task Lifecycle & Status

Task Status Flow:

Status Definitions:

1. Created (0-2 seconds)
   • Task just created, assignment in progress
   • Not yet visible to cleaner
2. Pending (until cleaner starts)
   • Assigned to cleaner
   • Cleaner notified
   • Waiting for cleaner to start
   • Host can still modify or cancel
3. In Progress (cleaner started)
   • Cleaner tapped “Start Task”
   • Timer running (tracks duration)
   • Host can view live status
   • Cannot reassign once started
4. Completed (cleaner submitted)
   • Cleaner uploaded photos
   • Marked all checklist items complete
   • Submitted for host review
   • Host can now rate cleaner
5. Rated (final state)
   • Host rated cleaner (1-5 stars)
   • Task closed
   • Data saved for analytics

Host Actions by Status:

5.8.6 View & Monitor Tasks

Task Views:

1. Today - Tasks due today
2. Upcoming - Tasks due in next 7 days
3. Past - Completed tasks (last 30 days)
4. All - Complete task history

Task Card Information:

Each task card shows: - Property name (if viewing across multiple properties) - Task type badge (Auto / Manual) - Priority badge (Low / Normal / High / Urgent) - Deadline (date + time) - Status (Pending / In Progress / Completed) - Assigned cleaner name + profile photo - Estimated vs actual duration (if completed) - Rating (if completed)

Filtering & Sorting:

Filters: - Status: Pending, In Progress, Completed - Priority: All, Urgent, High, Normal, Low - Cleaner: All, or select specific cleaner - Date range: Today, This Week, This Month, Custom

Sort Options: - Deadline (ascending) - default - Priority (urgent first) - Created date (newest first) - Cleaner name (alphabetical)

5.8.7 Task Performance & Analytics [Host Only]

Key Metrics:

1. Average Completion Time
   • How long cleaners take vs estimated
   • Broken down by property size
   • Trend over time (improving or slowing?)
2. On-Time Rate
   • % of tasks completed before deadline
   • By cleaner (identify reliability)
   • By priority (urgent tasks performance)
3. Quality Rating
   • Average rating across all tasks
   • By cleaner (who’s the best?)
   • By property (which is hardest to clean?)
4. Task Volume
   • Total tasks created per month
   • Auto vs manual breakdown
   • Peak days/times
5. Cleaner Utilization
   • Hours worked per cleaner
   • Even distribution or imbalanced?
   • Identify over/under-worked cleaners

Reports:

Weekly Cleaning Report (Email): - Tasks completed this week: 12 - On-time rate: 92% - Average rating: 4.7★ - Top performer: Sarah Kim (5.0★, 6 tasks) - Issue: 1 task completed late (Mike - traffic delay)

Monthly Performance Dashboard: - Total revenue saved (vs hiring agency): $1,200 - Cleaner cost per task: $80 average - Guest satisfaction (cleanliness rating): 4.8★ - Task completion rate: 98%

5.8.8 Room-by-Room Checklists

Detailed task lists for each room type (bedroom, bathroom, kitchen, etc.) that cleaners follow to ensure consistent quality.

Setup Location: Property detail → Team tab → “Cleaning Templates”

Room Types:

1. Bedroom 🛏️
   • Change linens
   • Dust all surfaces
   • Vacuum floors
   • Check closet/drawers empty
   • Restock tissues
2. Bathroom 🚿
   • Clean toilet, sink, shower/tub
   • Restock towels, toilet paper
   • Empty trash
   • Check for mold/damage
   • Polish mirrors and fixtures
3. Kitchen 🍳
   • Clean appliances (oven, fridge, microwave)
   • Wipe counters and backsplash
   • Empty dishwasher, trash
   • Restock dish soap, sponges
   • Check for expired food
4. Living Room 🛋️
   • Vacuum/mop floors
   • Dust furniture and electronics
   • Fluff pillows, fold blankets
   • Empty trash
   • Check remote batteries
5. Outdoor 🌳
   • Sweep patio/deck
   • Clean outdoor furniture
   • Empty trash/ashtrays
   • Check for hazards
   • Water plants (if requested)

Checklist Features:

• Progress tracking - Real-time % complete
• Photo requirements - Attach photos per room
• Notes per item - Cleaners can add comments
• Issue reporting - Flag damage or problems
• Reorder items - Drag to prioritize
• Custom items - Add property-specific tasks

For detailed checklist setup, see CLEANER Manual v2 Section 6.